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The Importance of Customer Centric Culture in Today's World

This project covers methods of marketing and communication that businesses use to interact with customers and their effects on business performance and likeability. It examines the differences of approach between different industries and positive commonalities. This research will include surveying local businesses about their approach to customer engagement.

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Metadata

Work Title The Importance of Customer Centric Culture in Today's World
Access
Open Access
Creators
  1. Cerinne Furniss
Keyword
  1. Penn State Mont Alto Academic Festival
  2. Undergraduate Research
License CC BY 4.0 (Attribution)
Work Type Poster
Acknowledgments
  1. Faculty Mentor: Jeff Rock
Publication Date April 21, 2023
Related URLs
  1. https://montalto.psu.edu/academics/festival
  2. https://scholarsphere.psu.edu/resources/de1e704f-bb45-4d3e-b8e6-a9d13e7b33c6
Deposited April 17, 2023

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Work History

Version 1
published

  • Created

    April 17, 2023 20:01 by tlr15

  • Updated

    April 17, 2023 20:01 by [unknown user]

  • Updated Acknowledgments Show Changes

    April 17, 2023 20:01 by tlr15

    Acknowledgments
    • Faculty Mentor: Jeff Rock
  • Added Creator Cerinne Furniss

    April 17, 2023 20:01 by tlr15

  • Added Importance of Customer Centric Culture.pdf

    April 17, 2023 20:02 by tlr15

  • Updated License Show Changes

    April 17, 2023 20:02 by tlr15

    License
    • https://creativecommons.org/licenses/by/4.0/
  • Published

    April 17, 2023 20:02 by tlr15

  • Updated

    April 04, 2024 10:22 by [unknown user]

Version 2
published

  • Created

    April 18, 2023 14:20 by tlr15

  • Updated Description Show Changes

    April 18, 2023 14:21 by tlr15

    Description
    • My research covers methods of marketing and communication that businesses use to interact with their customers and their effects on business performance and likeability. I aim to question the differences of approach between different industries and find positive commonalities. This research will include surveying local businesses about their approach to customer engagement.
    • This project covers methods of marketing and communication that businesses use to interact with customers and their effects on business performance and likeability. It examines the differences of approach between different industries and positive commonalities. This research will include surveying local businesses about their approach to customer engagement.
  • Published

    April 18, 2023 14:21 by tlr15

  • Updated Related URLs Show Changes

    April 27, 2023 14:19 by avs5190

    Related URLs
    • https://montalto.psu.edu/academics/festival
    • https://montalto.psu.edu/academics/festival, https://scholarsphere.psu.edu/resources/de1e704f-bb45-4d3e-b8e6-a9d13e7b33c6
  • Updated

    April 04, 2024 10:22 by [unknown user]

  • Updated

    April 06, 2026 17:31 by [unknown user]

Version 3
published

  • Created

    April 06, 2026 17:34 by PDF Accessibility API

  • Deleted Importance of Customer Centric Culture.pdf

    April 06, 2026 17:34 by PDF Accessibility API

  • Added ACCESSIBLE_VERSION_Importance of Customer Centric Culture.pdf

    April 06, 2026 17:34 by PDF Accessibility API

  • Published

    April 06, 2026 17:34 by PDF Accessibility API

  • Updated

    April 06, 2026 22:05 by [unknown user]