The Influence of Uber on the Tourism Industry in Sub-Saharan Africa

An unreliable and inefficient public transportation system can be a barrier to the successful development of a destination’s tourism industry. Uber, a convenient ride-hailing service, can complement underdeveloped public transport and play a significant role in stimulating the tourism economy by increasing tourists’ mobility and accessibility to attractions and service facilities. Using the data of 48 sub-Saharan African countries, this study conducted propensity score matching and difference-in-differences analysis to empirically examine the influence of Uber on a country’s tourism industry. The results showed that Uber contributed $20 million annually in total tourist spending—$24 per tourist spending—on average, to a country’s economy between 2013 and 2016. However, it did not have a significant influence on the number of international arrivals. The findings of this study provided insights into the benefits of Uber service in promoting per tourist spending by providing a reliable and efficient means of travel.

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Work Title The Influence of Uber on the Tourism Industry in Sub-Saharan Africa
Access
Open Access
Creators
  1. So Young Park
  2. Jun Yun Kim
  3. Bing Pan
License In Copyright (Rights Reserved)
Work Type Article
Publisher
  1. Journal of Travel Research
Publication Date September 1, 2021
Publisher Identifier (DOI)
  1. https://doi.org/10.1177/0047287520951638
Deposited November 23, 2021

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  • Added Creator So Young Park
  • Added Creator Jun Yun Kim
  • Added Creator Bing Pan
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