Development and Patient User Experience Evaluation of an mHealth Informational App for Osteoporosis

This mixed-methods study details the development, usability testing, and user experience evaluation of an informational mHealth app for older women who are considering diagnosis, treatment, and prevention of osteoporosis. Developers used heuristics from Universal Design theory adapted for older users. Formative usability testing measured 16 functional, informational, and navigational tasks. Data included transcripts of audio recordings, observer notes from video recordings, task completion times, and the results of a post-testing participant survey that evaluated user experience for app functions and information content. Participants interacted with the app in productive ways and with relative ease. The study also identified several app- and context-specific challenges that designers will address in future iterations of the tool. Researchers who are developing other mHealth products may benefit from using this study’s methodological framework, which includes both qualitative and quantitative results.

This is an Accepted Manuscript of an article published by Taylor & Francis in International Journal of Human–Computer Interaction on 2021-08-11, available online: https://www.tandfonline.com/10.1080/10447318.2021.1965773.

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Work Title Development and Patient User Experience Evaluation of an mHealth Informational App for Osteoporosis
Access
Open Access
Creators
  1. Russell Kirkscey
Keyword
  1. mHealth
  2. app
  3. usability testing
  4. older adults
  5. user evaluation
  6. osteoporosis
License CC BY-NC 4.0 (Attribution-NonCommercial)
Work Type Article
Publisher
  1. Informa UK Limited
Publication Date August 11, 2021
Publisher Identifier (DOI)
  1. 10.1080/10447318.2021.1965773
Source
  1. International Journal of Human–Computer Interaction
Deposited May 27, 2022

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Version 1
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  • Created
  • Added Development and User Experience Evaluation Post Print-1.docx
  • Added Creator Russell Kirkscey
  • Published
  • Updated Work Title, Keyword, Description Show Changes
    Work Title
    • Development and patient user experience of an mHealth decision aid app for osteoporosis
    • ! Development and Patient User Experience Evaluation of an mHealth Informational App for Osteoporosis
    Keyword
    • mHealth, app, usability testing, older adults, user evaluation, osteoporosis
    Description
    • <p>This mixed-methods study details the development, usability testing, and user experience evaluation of an informational mHealth app for older women who are considering diagnosis, treatment, and prevention of osteoporosis. Developers used heuristics from Universal Design theory adapted for older users. Formative usability testing measured 16 functional, informational, and navigational tasks. Data included transcripts of audio recordings, observer notes from video recordings, task completion times, and the results of a post-testing participant survey that evaluated user experience for app functions and information content. Participants interacted with the app in productive ways and with relative ease. The study also identified several app- and context-specific challenges that designers will address in future iterations of the tool. Researchers who are developing other mHealth products may benefit from using this study’s methodological framework, which includes both qualitative and quantitative results.</p>
    • This mixed-methods study details the development, usability testing, and user experience evaluation of an informational mHealth app for older women who are considering diagnosis, treatment, and prevention of osteoporosis. Developers used heuristics from Universal Design theory adapted for older users. Formative usability testing measured 16 functional, informational, and navigational tasks. Data included transcripts of audio recordings, observer notes from video recordings, task completion times, and the results of a post-testing participant survey that evaluated user experience for app functions and information content. Participants interacted with the app in productive ways and with relative ease. The study also identified several app- and context-specific challenges that designers will address in future iterations of the tool. Researchers who are developing other mHealth products may benefit from using this study’s methodological framework, which includes both qualitative and quantitative results.
  • Updated Work Title Show Changes
    Work Title
    • ! Development and Patient User Experience Evaluation of an mHealth Informational App for Osteoporosis
    • Development and Patient User Experience Evaluation of an mHealth Informational App for Osteoporosis
  • Updated