
One Library, Many Campuses, Using LibChat & LibAnswers to Connect with Students, Near and Far, Night and Day
Penn State’s 24-hour online reference service is staffed by library employees from over 20 campuses. Hear about challenges and successes related to scheduling, training, technology, and patron satisfaction. Presented at the 2015 Pennsylvania Library Association Annual Conference.
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Work Title | One Library, Many Campuses, Using LibChat & LibAnswers to Connect with Students, Near and Far, Night and Day |
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License | Attribution-NonCommercial-NoDerivs 3.0 United States |
Work Type | Poster |
Publication Date | October 6, 2015 |
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Deposited | October 07, 2015 |
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