An exploratory study of governance in the intra-firm human resources supply chain

The human resource management (HRM) literature has paid insufficient attention to supply chain management (SCM) when exploring the architecture of human resources (HR). Drawing on an SCM perspective, this study develops our understanding of (1) the intra-firm HR supply chain, and (2) how this HR supply chain influences corporate governance processes within large organizations. We argue that the HR function, represented as an internal professional service supply chain, needs appropriate governance principles as it operates through multiple delivery channels and with a wide variety of HRM practices. Exploratory findings from a qualitative empirical study of seven large organizations investigating governance and risk management in the HR supply chain are presented. These in-depth interviews uncover how formal governance is relatively easy for these organizations to achieve, supported by outcome-focused monitoring tools, but informal governance mechanisms can fail due to insufficient attention. Although standardized approaches to HR delivery can maximize the opportunity for HR governance, little evidence was found that the organizations were considering the related governance implications explicitly.

This is the peer reviewed version of the following article: [An exploratory study of governance in the intra-firm human resources supply chain. Human Resource Management 49, 5 p849-868 (2010)], which has been published in final form at https://doi.org/10.1002/hrm.20387. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Use of Self-Archived Versions: https://authorservices.wiley.com/author-resources/Journal-Authors/licensing/self-archiving.html#3.

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Work Title An exploratory study of governance in the intra-firm human resources supply chain
Access
Open Access
Creators
  1. Elaine Farndale
  2. Jaap Paauwe
  3. Paul Boselie
Keyword
  1. HR function
  2. Human resource management
  3. HR delivery
  4. Governance
  5. Risk management
License In Copyright (Rights Reserved)
Work Type Article
Publisher
  1. Human Resource Management
Publication Date September 23, 2010
Publisher Identifier (DOI)
  1. https://doi.org/10.1002/hrm.20387
Deposited September 12, 2023

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Version 1
published

  • Created
  • Added Author_accepted_HRM_supply_chain.pdf
  • Added Creator Elaine Farndale
  • Added Creator Jaap Paauwe
  • Added Creator Paul Boselie
  • Published
  • Updated Keyword, Publication Date Show Changes
    Keyword
    • HR function, Human resource management, HR delivery, Governance, Risk management
    Publication Date
    • 2010-09-01
    • 2010-09-23
  • Updated