Human resource analytics, creative problem-solving capabilities and firm performance: mediator moderator analysis using PLS-SEM

Purpose: Based on resource-based and dynamic capabilities theorizing, this study explores how human resource analytics (HRA) can improve human resource management (HRM) performance and organizational performance, with creative problem-solving capability (CPSC) as an underlying mediator for creating value from HRA. It also explores how data quality and HRA personnel expertise act as moderators in this relationship. Design/methodology/approach: Hypotheses are tested in an empirical study including 191 firms using partial least square structural equation modeling technique. Findings: The findings confirm the direct and indirect effect of HRA use and maturity on HRM and organizational performance, as well as the mediating role of CPSC. HRA personnel expertise was found to moderate the relationship between HRA and CPSC, data quality being an important factor. Originality/value: The findings contribute to the sparse evidence of value creation from HRA use/maturity on HRM and organizational outcomes, providing a theoretical logic of resource-based view and dynamic capabilities view based on the underlying causal mechanism through which HRA creates value. The study identified complementary capabilities which when combined with HRA use/maturity and CPSC result in value creation.

The version of record is available at https://doi.org/10.1108/PR-11-2021-0809. The full citation is as follows: [Human resource analytics, creative problem-solving capabilities and firm performance: mediator moderator analysis using PLS-SEM. Personnel Review (2024)]. 'This author accepted manuscript is deposited under a Creative Commons Attribution Non-commercial 4.0 International (CC BY-NC) licence. This means that anyone may distribute, adapt, and build upon the work for non-commercial purposes, subject to full attribution. If you wish to use this manuscript for commercial purposes, please contact permissions@emerald.com'

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Work Title Human resource analytics, creative problem-solving capabilities and firm performance: mediator moderator analysis using PLS-SEM
Access
Open Access
Creators
  1. Shweta Jaiswal Thakur
  2. Jyotsna Bhatnagar
  3. Elaine Farndale
  4. Prageet Aeron
Keyword
  1. HR Analytics
  2. Creative Problem Solving
  3. HR & Firm Performance
License CC BY-NC 4.0 (Attribution-NonCommercial)
Work Type Article
Publisher
  1. Personnel Review
  2. Emerald Insight
Publication Date January 26, 2024
Publisher Identifier (DOI)
  1. https://doi.org/10.1108/PR-11-2021-0809
Deposited June 24, 2024

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Version 1
published

  • Created
  • Added Shweta_PDF_Proof-1.PDF
  • Added Creator Shweta Jaiswal Thakur
  • Added Creator Jyotsna Bhatnagar
  • Added Creator Elaine Farndale
  • Added Creator Prageet Aeron
  • Published
  • Updated
  • Updated Keyword, Publisher Show Changes
    Keyword
    • HR Analytics, Creative Problem Solving, HR & Firm Performance
    Publisher
    • Personnel Review
    • Personnel Review, Emerald Insight