Conflict Resolution Principles
We are showcasing the 17 conflict resolution principles from the book "Changing the Conversation: The 17 Principles of Conflict Resolution" by Dana Caspersen. These principles demonstrate different ways of communication strategies useful in difficult situations.
Penn State Only
Files are only accessible to users logged-in with a Penn State Access ID.
|Work Title||Conflict Resolution Principles|
|License||All rights reserved|
|Publication Date||April 24, 2020|
|Deposited||April 22, 2020|