The effect of level of communication on service performance: A study on the Starbucks ordering system

Industrial and Manufacturing Engineering: Master's of Engineering Manuscript

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Work Title The effect of level of communication on service performance: A study on the Starbucks ordering system
Access
Penn State
Creators
  1. Yifei Wu
Keyword
  1. Ordering system
  2. Service performance
  3. Starbucks
License All rights reserved
Work Type Research Paper
Publication Date 2018
Deposited May 21, 2020

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Version 1
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  • Created
  • Added IME_MS_Paper_Y_Wu_2018_Effect_of_Level_of_Communication_on_Service_Performance-Starbucks_Rothrock_and_Song.pdf
  • Added Creator Yifei Wu
  • Published