Job Satisfaction of Home Health Staff Nurses

To meet the significant increase in the demand for home healthcare, retention of home health nurses is essential. Job satisfaction is the major determinant of retention. This project assessed satisfaction indicators to inform an agency plan to improve job satisfaction of home health nurses. Satisfaction was assessed using a standardized instrument, the Home Healthcare Nurse Job Satisfaction (HHNJS) scale. Narrative information was gathered with written comments added to the instrument. Descriptive statistics were calculated for overall job satisfaction and eight subcomponents of job satisfaction. Narrative comments were grouped into categories and themes were described. The mean overall job satisfaction score was 3.62 out of a possible high score of 5.00. Components with the highest scores were Relationship with Patients (M=4.57, SD=0.51) and Relationship with Peers (M=4.29, SD=0.71). The two lowest mean scores were Stress and Workload (M=2.63, SD=0.96) and Salary and Benefits (M=2.60, SD=0.98). These findings were supported by the narrative analysis. Drivers of dissatisfaction were uncompensated time and documentation requirements while patient and peer relationships and flexibility were the substantial reasons for staying with the agency. Meeting the predicted growth in demand for home healthcare services hinges on addressing the documented concerns of home healthcare nurses and improving job satisfaction. The results of this project will guide initiatives at the project agency to improve job satisfaction and retention of home health nurses. Replication of this project by other home health agencies can guide efforts to identify and implement strategies to improve job satisfaction of home health nurses.



Work Title Job Satisfaction of Home Health Staff Nurses
Penn State
  1. Delores Jo Mccreary
  1. DNP Project
  2. Job Satisfaction
  3. Home Health
License All rights reserved
Work Type Project
  1. Kristen A. Altdoerffer, D.N.P., CRNP, CPNP-PC
  2. Kimberly VanHaitsma, Ph.D.
  3. Kelly A. Wolgast, D.N.P., RN, FACHE, FAAN
Publication Date 12-08-2018
  1. Job satisfaction of home health nurses
  1. English
DOI doi:10.18113/S1Z94T
Deposited December 08, 2018




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  • Added Creator Delores Jo Mccreary
  • Published