PSU SHM Modern Crisis Responses 2020

The objective of this literature review is to yield insight from prior research to assist hospitality practitioners responding both during and after the COVID-19 global crisis. By analyzing previous scholarly works of varying researchers who have applied the scientific methods of academic inquiry to understand prior modern crisis responses, we have identified relevant recommendations and situational responses that will be helpful for hospitality operators in the current and post-Covid operating climate.

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Work Title PSU SHM Modern Crisis Responses 2020
Subtitle Crisis Response Insights from Academic Research An Abbreviated, Annotated Bibliography of Hospitality Industry Responses to Modern Crises
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Open Access
Creators
  1. Donna L Quadri-Felitti
  2. Anqi Luo
Keyword
  1. crisis response
  2. hospitality crisis response
License Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0)
Work Type Other
Publication Date 2020, May 21, 2020
DOI doi:10.26207/hadv-m054
Deposited May 21, 2020

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  • Added PSU_SHM_Modern_Crisis_Responses_2020.pdf
  • Added Creator Donna L Quadri-Felitti
  • Added Creator Anqi Luo
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