Big Data Analytics in Personalized Marketing

The study examines how businesses use big data analytics to revolutionize personalized marketing through real-time hyper-targeted content delivery and recommendations based on individual consumer preferences. The research highlights how companies use advanced technologies including machine learning and artificial intelligence to convert massive volumes of structured and unstructured data into actionable insights. Through a mixed-methods approach which combines case studies and literature analysis the study examines applications across e-commerce, hospitality, and healthcare industries. Data-driven approaches used by Amazon, Netflix, Sephora, and Walmart show how these companies achieve better customer engagement and operational efficiency while retaining their customers. Big data-powered personalized marketing leads to increased consumer satisfaction and stronger brand loyalty according to research findings. Data integration difficulties alongside scalability issues and privacy concerns persist as major challenges. To minimize algorithmic bias and maintain compliance with regulations researchers suggest implementing strong data governance frameworks alongside ethical AI practices. The study reveals that hyper-personalization along with voice-driven AI and privacy-first personalization will serve as transformative drivers in shaping future marketing strategies. The paper's final assessment states that organizations striving for adaptive, ethical personalized marketing strategies in the digital era must utilize big data analytics as an essential tool.

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Work Title Big Data Analytics in Personalized Marketing
Access
Open Access
Creators
  1. Wei-Chieh Chin
Keyword
  1. Big Data
  2. Data Analytics
  3. Personalized Marketing
  4. Artificial Intelligence (AI)
  5. Machine Learning
  6. Customer Data Platform (CDP)
  7. Recommendation Systems
  8. Predictive Analytics
  9. Sentiment Analysis
  10. Customer Behavior
  11. Market Segmentation
License CC BY-NC-ND 4.0 (Attribution-NonCommercial-NoDerivatives)
Work Type Masters Culminating Experience
Sub Work Type Scholarly Paper/Essay (MA/MS)
Program Information Systems
Degree Master of Science
Acknowledgments
  1. Girish Subramanian
Publisher
  1. ScholarSphere
Publication Date April 2025
DOI doi:10.26207/8ja1-nj70
Deposited April 23, 2025

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Version 1
published

  • Created
  • Updated
  • Updated Keyword, Degree, Program, and 3 more Show Changes
    Keyword
    • Big Data, Data Analytics, Personalized Marketing, Artificial Intelligence (AI), Machine Learning, Customer Data Platform (CDP), Recommendation Systems, Predictive Analytics, Sentiment Analysis, Customer Behavior, Market Segmentation
    Degree
    • Master of Science
    Program
    • Information Systems
    Description
    • The study examines how businesses use big data analytics to revolutionize personalized marketing through real-time hyper-targeted content delivery and recommendations based on individual consumer preferences. The research highlights how companies use advanced technologies including machine learning and artificial intelligence to convert massive volumes of structured and unstructured data into actionable insights. Through a mixed-methods approach which combines case studies and literature analysis the study examines applications across e-commerce, hospitality, and healthcare industries. Data-driven approaches used by Amazon, Netflix, Sephora, and Walmart show how these companies achieve better customer engagement and operational efficiency while retaining their customers. Big data-powered personalized marketing leads to increased consumer satisfaction and stronger brand loyalty according to research findings. Data integration difficulties alongside scalability issues and privacy concerns persist as major challenges. To minimize algorithmic bias and maintain compliance with regulations researchers suggest implementing strong data governance frameworks alongside ethical AI practices. The study reveals that hyper-personalization along with voice-driven AI and privacy-first personalization will serve as transformative drivers in shaping future marketing strategies. The paper's final assessment states that organizations striving for adaptive, ethical personalized marketing strategies in the digital era must utilize big data analytics as an essential tool.
    Sub Work Type
    • Scholarly Paper/Essay (MA/MS)
    Publication Date
    • 2025-04
  • Updated Acknowledgments Show Changes
    Acknowledgments
    • Girish Subramanian
  • Added Creator Victor Chin
  • Added Creator Emily Mross
  • Added WEI_CHIEH_CHIN.pdf
  • Updated License Show Changes
    License
    • https://creativecommons.org/licenses/by-nc-nd/4.0/
  • Published Publisher Show Changes
    Publisher
    • ScholarSphere
  • Updated
  • Updated
  • Deleted Creator Emily Mross
  • Renamed Creator Wei-Chieh Chin Show Changes
    • Victor Chin
    • Wei-Chieh Chin