Lessons Learned in Leaving the Library and Coming Back Again

In early March 2020, libraries across the Commonwealth of Pennsylvania began to close in the wake of the COVID-19 crisis. On March 19, staff members in the Interlibrary Loan (ILL) Department at Penn State University Libraries pivoted to providing remote services to Penn State users and library partners from around the world. In addition to describing the difficulties of transitioning to and the realities of working from home, this piece describes the challenges experienced in returning to the library. Considerations for the future are also discussed.

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Work Title Lessons Learned in Leaving the Library and Coming Back Again
Access
Open Access
Creators
  1. Meg Massey
Keyword
  1. interlibrary loan
  2. COVID-19
  3. library
License Attribution 4.0 International (CC BY 4.0)
Work Type Article
Publication Date December 2020
Publisher Identifier (DOI)
  1. https://doi.org/10.5195/palrap.2020.239
Deposited December 18, 2020

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Version 1
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  • Created
  • Added Creator Meg Massey
  • Added Massey - Lessons Learned in Leaving the Library and Coming Back Again.pdf
  • Updated Publication Date, License Show Changes
    Publication Date
    • Fall 2020
    • 2020-12
    License
    • https://creativecommons.org/licenses/by/4.0/
  • Published