Skip to Content
Download the full-sized PDF of Hacking User Experience in a Repository Service: ScholarSphere as a Case Study
Download the full sized image

Actions

Download  |  Analytics

Export to: EndNote  |  Zotero  |  Mendeley

Collections

This file is not currently in any collections.

Hacking User Experience in a Repository Service: ScholarSphere as a Case Study Open Access

This talk was resented at the 2014 Open Repositories Conference in Helsinki, Finland. User experience continues to be an under-explored area for repository services, even more than a decade into the production instances of many institutional repositories (IRs). Only a handful of articles, for example, are dedicated to usability, persona development, and end-user expectations in IRs. One reason for this gap is that libraries rarely have the resources, in terms of personnel, time, budgets, and tools, to commit toward user experience design and development. Another reason is the struggle that libraries have had in defining the services encompassed by IRs. Our paper proposes to help bridge this seeming chasm by reporting on efforts undertaken to develop and manage a user-driven repository service at Penn State. We will show that, even in the absence of resources, such as a user experience specialist, it is possible to “hack” user experience for a repository service, mainly by doing the following: prioritizing people and community building along with service development; leveraging such engagement by crafting use cases and user scenarios to inform the service; and being creative with the “seamless merging” of the key components of user experience, such as engineering, marketing, graphical and industrial design, and interface design.

Descriptions

Resource type

Presentation
Creator
Hswe, Patricia
Tribone, Michael A.
Contributor
Keyword
repository services
usability testing
user experience
user interface
Rights
Attribution 3.0 United States

Publisher
The Pennsylvania State University Libraries
Date Created
June 2014
Subject
User-centered system design
Use studies
Digital preservation
Language
English
Identifier
Location
Helsinki, Uusimaa, Finland
Related URL

File Details

Depositor
Patricia M Hswe
Date Uploaded
Date Modified
2015-02-28T20:50:26+00:00
Audit Status
passing
Characterization
File format: pdf (Portable Document Format)
Mime type: application/pdf
File size: 3848855
Last modified: 2014:12:13 21:50:50-05:00
Filename: final_or2014_hswe_tribone.pdf
Original checksum: 2cb3d6aa2b76363fcf36c45fb044bf08
Well formed: true
Valid: true
Status message: File header gives version as 1.4, but catalog dictionary gives version as 1.3
Page count: 36
Activity of users you follow
User Activity Date
User Patricia M Hswe has updated Hacking User Experience in a Repository Service: ScholarSphere as a Case Study about 2 years ago
User Patricia M Hswe has updated Hacking User Experience in a Repository Service: ScholarSphere as a Case Study about 2 years ago
User Patricia M Hswe has updated Hacking User Experience in a Repository Service: ScholarSphere as a Case Study about 2 years ago