Building an Effective Model of Ambulatory Practice Site Management through Shared Governance and Servant Leadership Public

Shifting patient care to ambulatory settings provides opportunities for multidisciplinary shared governance models. Our Medical Group with sixty-four practice sites in eight counties developed a model to enhance communication and best practices. The model includes a Management Council, and Shared Governance Council, with oversight by a Collaboration Council. Monthly meetings for each group are coordinated. Membership is composed of multidisciplinary representatives. Point people are assigned to share information to sites unable to send representatives. Council Registered Nurses attend inpatient councils to maintain alignment with nursing and organizational strategic goals. Council facilitators coordinate agenda items to disseminate key information.

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